Operations management in the travel industry / edited by Peter Robinson ... [et al.]. - 2nd ed. - Oxfordshire, U.K. ; Boston, Mass. : CABI, c2016. - xxxiii, 342 p. : charts.

Travel and operations management -- Logistics and supply chain management in travel operations -- Business planning and​ strategy -- Business operations management -- Marketing -- Managing people at work: the travel industry -- Servicescapes and the service encounter -- Finance and funding in the travel sector -- Sustainability and corporate social responsibility for travel management -- Travel, society and culture -- Crisis management and the future of the travel industry -- Career development skills and strategies in the travel industry.

Y59 M10 BKE

9781780646114 (pbk.)


910.68 / O61 2016