International handbook of practice-based performance management / edited by Patria de Lancer Julnes ... [et al.] - Los Angeles, Calif. : SAGE, c2008 - xxi, 534 p. : ill., charts.

Y08 M01 D56

9781412940122


Government productivity.
Administrative agencies--Management.
Administrative agencies--Auditing.
Nonprofit organizations--Management.
Total quality management.
Performance--Measurement.
Organizational effectiveness

352.375 / I61