Modern human relations at work / Kathryn W. Hegar
By: Hegar, Kathryn WCall number: 658.3 H689M 2012 Material type: BookPublisher: [United States] : South-Western/Cengage Learning, c2012 Edition: 11th ed., International ed.Description: xix, 631 p. : ill., charts.ISBN: 9780538481847 (pbk.).Subject(s): Organizational behavior | Personnel management
Part 1. Introduction. 1, The nature of human relations. 2, Fundamentals of motivation -- Part 2. The social system. 3, Individual behavior. 4, Group behavior. 5, The informal organization -- Part 3. The technical system. 6, Technology and people at work. 7, Productivity and quality improvement. 8, Job redesign and job enrichment -- Part 4. The administrative system. 9, Fundamentals of leadership. 10, Developing, appraising, and rewarding employees -- Part 5. Behavior effectiveness. 11, Communicating for effectiveness. 12, Managing conflict and change -- Part 6. Looking to the future. 13, Human relations in global business. 14, Human relations challengers of the future.