Strategic operations management / Steve Brown, John Bessant, and Richard Lamming.
By: Brown, Steve
Contributor(s): Bessant, John R. | Lamming, RichardCall number: 658.4012 B879S 2013 Material type: BookPublisher: London ; New York : Routledge/Taylor & Francis Group, 2013. Edition: 3rd ed.Description: xiv, 497 p. : ill., charts.ISBN: 9780415587372 (pbk.).Subject(s): Strategic planning | Production management
Part 1. Setting the scene. 1, Introduction to operations management. 2, Strategic operations management -- Part 2. The big picture of strategic operations. 3, Supply management. 4, Innovation. 5, Sustainability. 6, Human resources and strategic operations management -- Part 3. Management strategic operations within organizations. 7, Managing the transformation process. 8, Managing quality. 9, Managing inventory, MRP, ERP, and JIT. 10, Capacity and scheduling management. 11, Managing service operations -- Part 4. The future. 12, The future of operations management.