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Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev Bordoloi.

By: Fitzsimmons, James A
Contributor(s): Fitzsimmons, Mona J. | Bordoloi, Sanjeev
Call number: 658 F562S 2014 Material type: materialTypeLabelBookSeries: The McGraw-Hill/Irwin series in operations and decision sciences Publisher: New York, N.Y. : McGraw-Hill/Irwin, c2014. Edition: 8th ed., International ed.Description: xviii, 524 p. : ill., charts.ISBN: 9781259010651 (pbk.).Subject(s): Service industries -- Management
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หนังสือทั่วไป CL_General Book 658 F562S 2014 (Browse shelf) Checked out 30/10/2020 1 1000179423
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