Managing electronic records : methods, best practices, and technologies / Robert F. Smallwood.Call number: 025.04 S635M Material type: BookSeries: Wiley CIO series. Publisher: Hoboken, N.J. : John Wiley & Sons, c2013. Description: xix, 442 p. : charts.ISBN: 9781118218297 (hbk.).Subject(s): Electronic records -- Management | Records -- Management
E-records definitions, business drivers, and benefits -- Information governance: the crucial first step -- Generally accepted recordkeeping principles -- Managing e-documents and records -- Inventorying e-records -- Taxonomy development for e-records -- Developing retention schedules for e-records -- Managing vital e-records -- ERM link to business process improvement -- Workflow and business process management software -- Managing e-mail and IM records -- Managing e-records in the cloud -- Managing social media business records -- SharePoint governance for e-records and documents -- International e-records standards -- Metadata governance, standards, and strategies -- Long-term digital preservation -- Storage and hardware considerations -- E-records project planning and program management issues -- Building the business case to justify and ERM program -- Securing executive sponsorship -- Procurement governance: the buying process -- Best practices for electronic records management -- Appendix A: Laws and major regulations related to records management -- Appendix B: Listing of technology and service providers -- Appendix C: Trends in electronic medical records technology.