Connected CRM : implementing a data-driven, customer-centric business strategy / David S. Williams.
By: Williams, David S
Call number: 658.812 W722C Material type: 
BookPublisher:
Hoboken, N.J. :
John Wiley & Sons,
c2014.
Description: xiii, 242 p. : ill., charts.ISBN: 9781118835807 (hbk.).Subject(s): Relationship marketing | Strategic planning | Customer relations -- Management
| Item type | Location | Call number | Status | Date due | Copy No. | Barcode |
|---|---|---|---|---|---|---|
|
CL_General Book | 658.812 W722C (Browse shelf) | Available | 1 | 1000183475 |
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