Human resources management in the hospitality industry / David K. Hayes, Jack D. Ninemeier.
By: Hayes, David K
Contributor(s): Ninemeier, Jack D.Call number: 647.940683 H417H 2016 Material type: BookPublisher: Hoboken, N.J. : John Wiley & Sons, c2016. Edition: 2nd ed.Description: xix, 298 p. : ill.ISBN: 9781118988503 (hbk.).Subject(s): Hospitality industry -- Personnel management
Introduction to human resources in the hospitality industry -- The legal environment of human resources management -- Human resources management: policies and procedures -- Employee on-boarding: recruitment and selection -- Employee on-boarding: orientation and induction -- Planning training programs -- Delivering and evaluating training programs -- Compensation programs -- Performance management and appraisal -- Employee health and safety -- Critical issues in human resources management -- Human resources in evolving hospitality organizations.