Operations management in the travel industry / edited by Peter Robinson ... [et al.].
Contributor(s): Robinson, PeterCall number: 910.68 O61 2016 Material type: BookPublisher: Oxfordshire, U.K. ; Boston, Mass. : CABI, c2016. Edition: 2nd ed.Description: xxxiii, 342 p. : charts.ISBN: 9781780646114 (pbk.).Subject(s): Tourism -- Management
Travel and operations management -- Logistics and supply chain management in travel operations -- Business planning and strategy -- Business operations management -- Marketing -- Managing people at work: the travel industry -- Servicescapes and the service encounter -- Finance and funding in the travel sector -- Sustainability and corporate social responsibility for travel management -- Travel, society and culture -- Crisis management and the future of the travel industry -- Career development skills and strategies in the travel industry.