Communicating at work : strategies for success in business and the professions / Ronald B. Adler ... [et al.].
Contributor(s): Adler, Ronald BrianCall number: 658.45 C734 2019 Material type: BookPublisher: New York, N.Y. : McGraw-Hill Education, c2019. Edition: 12th ed., International ed.Description: xxiv, 465 p. : ill.ISBN: 9781260084597 (pbk.).Subject(s): Business communication | Interpersonal communication
Part 1. Basics of business and professional communication. 1, Communicating at work. 2, Communication, culture, and work -- Part 2. Personal skills. 3, Listening. 4, Verbal and nonverbal messages. 5, Interpersonal skills and success. 6, Principles of interviewing -- Part 3. Working in groups. 7, Leading and working in teams. 8, Effective meetings -- Part 4. Making effective presentations. 9, Developing and organizing the presentation. 10, Verbal and visual support in presentations. 11, Delivering the presentation. 12, Types of business presentations.