Interpersonal skills in organizations / Suzanne C. De Janasz, Karen O. Dowd, Beth Z. Schneider.
Contributor(s): Dowd, Karen O. | Schneider, Beth Z.Call number: 158.7 D326I 2019 Material type: BookPublisher: New York, N.Y. : McGraw-Hill Education, c2019. Edition: 6th ed., International student ed.Description: xxii, 522 p.ISBN: 9781260085327 (pbk.).Subject(s): Organizational behavior | Psychology, Industrial | Interpersonal relations
Unit 1. Intrapersonal effectiveness : understanding yourself. 1, Journey into self-awareness. 2, Self-disclosure and trust. 3, Establishing goals consistent with your values and ethics. 4, Self-management -- Unit 2. Interpersonal effectiveness : understanding and working with others. 5, Understanding and working with diverse others. 6, Listening and nonverbal communication. 7, Communicating effectively. 8, Persuading individuals and audiences -- Unit 3. Understanding and working in teams. 9, Negotiation. 10, Building teams and work groups. 11, Managing interpersonal and organizational conflict. 12, Achieving business results through effective meetings. 13, Facilitating team success. 14, Making decisions and solving problems creatively -- Unit 4. Leading individuals and groups. 15, Effective and ethical use of power and influence. 16, Networking and mentoring. 17, Coaching and providing feedback for improved performance. 18, Leading and empowering self and others. 19, Project management.
|Item type||Location||Call number||Status||Date due||Copy No.||Barcode|
|CL_General Book||158.7 D326I 2019 (Browse shelf)||Available||1||1000190919|
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|158.7 D278I 2006 Interpersonal skills in organizations||158.7 D278I 2009 Interpersonal skills in organizations||158.7 D278I 2015 Interpersonal skills in organizations||158.7 D326I 2019 Interpersonal skills in organizations||158.7 F921H 1995 How to manage your boss||158.7 H476O 1998 Organizational behavior||158.7 H689O Organizational behavior|