Human relations : strategies for success / Lowell H. Lamberton, Leslie Minor, Demitrius Zeigler.
Contributor(s): Minor, Leslie | Zeigler, DemitriusCall number: 158.7 L223H 2019 Material type: BookPublisher: New York, N.Y. : McGraw-Hill Education, c2019. Edition: 6th ed., International student ed.Description: xvii, 494 p. : ill.ISBN: 9781260085334 (pbk.).Subject(s): Psychology, Industrial | Personnel management | Interpersonal relations | Group relations training
Part 1. Human relations and you. 1, Human relations : a background. 2, Self-concept and self-esteem in human relations. 3, Self-awareness and self-disclosure. 4, Attitudes and values in human relations. 5, Motivation : increasing productivity -- Part 2. Human relations in groups. 6, Communication and human relations. 7, People, groups, and teams. 8, Achieving emotional control -- Part 3. Building your human relations skills. 9, Individual and organizational change. 10, Creativity and human relations. 11, Conflict management. 12, Stress and stress management. 13, Your external and internal customers -- Part 4. Thriving in a changing world. 14, Human relations in a world of diversity. 15, Business ethics and social responsibility. 16, A productive workplace and success.