Normal view MARC view ISBD view

Monitoring, measuring, and managing customer service / Gary S. Goodman

By: Goodman, Gary S
Call number: 658.812 G653M Material type: materialTypeLabelBookSeries: The Jossey-Bass business & management series Publisher: San Francisco, Calif. : Jossey-Bass, c2000 Description: xiii, 166 p.ISBN: 0787951390.Subject(s): Customer services -- Quality control -- Handbooks, manuals, etc | Customer services -- Evaluation -- handbooks, manuals, etc | Customer services -- Management -- Handbooks, manuals, etc
Tags from this library: No tags from this library for this title. Log in to add tags.
    average rating: 0.0 (0 votes)
Item type Location Call number Status Date due Copy No. Barcode
หนังสือทั่วไป CL_General Book 658.812 G653M (Browse shelf) Available 1 1000115776

There are no comments for this item.

Log in to your account to post a comment.