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The relationship-based enterprise : powering business success through customer relationship management / Ray McKenzie

By: McKenzie, Ray
Call number: 658.812 M157R Material type: materialTypeLabelBookPublisher: Toronto : McGraw-Hill Ryerson, c2001 Description: xiv, 368 p. : charts.ISBN: 0070860815.Subject(s): Customer relations
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หนังสือทั่วไป CL_General Book 658.812 M157R (Browse shelf) Available 1 1000119837
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658.812 L933C 2009 Customer service : 658.812 L933C 2009 Customer service : 658.812 L933C 2015 Customer service : 658.812 M157R The relationship-based enterprise : 658.812 N995C The customer differential : 658.812 P141L Loyalty 3.0 : 658.812 P346H Handbook of CRM :

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