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1. Services marketing : an Asia-Pacific and Australian perspective / Christopher Lovelock, Paul Patterson, Rhett Walker

by Lovelock, Christopher H | Patterson, Paul | Walker, Rhett H.

Call number: 658.800994 L911S 2004 Material type: book BookEdition: 3nd ed.Publisher: Australia : Pearson/Prentice-Hall, c2004 Description: xii, 579 p. : ill., charts.Availability: Items available for loan: PYULIB-CL [Call number: 658.800994 L911S 2004] (1).

2. Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz

by Lovelock, Christopher H | Wirtz, Jochen.

Call number: 658.8 L911S 2007 Material type: book BookEdition: 6th ed., International ed.Publisher: Upper Saddle River, N.J. : Pearson/Prentice-Hall, c2007 Description: xx, 648 p. : ill., charts.Availability: Items available for loan: PYULIB-CL [Call number: 658.8 L911S 2007] (1).

3. Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz

by Lovelock, Christopher H | Wirtz, Jochen.

Call number: 658.8 L911S 2011 Material type: book BookEdition: 7th ed., Global ed.Publisher: Upper Saddle River, N.J. : Pearson/Prentice-Hall, c2011 Description: 648 p. : ill., charts.Availability: No items available Checked out (1).

4. Services marketing : people, technology, strategy / Jochen Wirtz, Christopher Lovelock.

by Wirtz, Jochen | Lovelock, Christopher H.

Call number: 658.8 L911S 2016 Material type: book BookEdition: 8th ed.Publisher: Hackensack, N.J. : World Scientific Publishing, c2016. Description: xvii, 783 p. : ill., charts.Availability: No items available Checked out (1).