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1. Developing successful new products : a guide to product planning / David Allen.

by Allen, David.

Call number: 658.5038 A425D Material type: book BookPublisher: London : Pitman, 1993. Description: xiv,306 p.Availability: Items available for loan: PYULIB-CL [Call number: 658.5038 A425D] (1).

2. Design and management of service processes : keeping customers for life / Rohit Ramaswamy.

by Ramaswamy, Rohit.

Call number: 658.812 R165D Material type: book BookPublisher: Reading, Mass. : Addison-Wesley, c1996. Description: xxvii, 424 p.Availability: Items available for loan: PYULIB-CL [Call number: 658.812 R165D] (1).

3. Process improvement : how to enhance your organisation's effectiveness / Eileen M. Flanigan and Jon Scott

by Flanigan, Eileen M | Scott, Jon.

Call number: 658.406 F585P Material type: book BookPublisher: London : Kogan Page, 1995 Description: 92 p.Availability: Items available for loan: PYULIB-CL [Call number: 658.406 F585P] (1).

4. Customer-centered products : creating successful products through smart requirements management / Ivy F. Hooks & Kristin A. Farry

by Hooks, Ivy F | Farry, Kristin A.

Call number: 658.575 H784C Material type: book BookPublisher: New York : Amacom, c2001 Description: xxxi, 272 p.Availability: Items available for loan: PYULIB-CL [Call number: 658.575 H784C] (1).

5. Business process management : practical guidelines to successful implementations [electronic resource]/ John Jeston and Johan Nelis.

by Jeston, John | Nelis, Johan | NetLibrary, Inc.

Call number: 658 Material type: book BookEdition: 1st ed.Publisher: Burlington, MA : Butterworth-Heinemann, 2006. Description: xxi, 437 p. : ill. ; 26 cm.Online access: Bibliographic record display An electronic book accessible through the World Wide Web; click for information Availability: No items available

6. Quality function deployment and Six Sigma : a QFD handbook / Joseph P. Ficalora, Louis Cohen

by Ficalora, Joseph P | Cohen, Louis.

Call number: 658.5 F444Q 2010 Material type: book BookEdition: 2nd ed.Publisher: Upper Saddle River, N.J. : Prentice-Hall, c2010 Description: xxvi, 449 p. : charts.Availability: Items available for loan: PYULIB-CL [Call number: 658.5 F444Q 2010] (1).

7. Inventory and production management in supply chains / Edward A. Silver, David F. Pyke, Douglas J. Thomas.

by Silver, Edward Allen | Pyke, David F | Thomas, Douglas J.

Call number: 658.787 S587I 2017 Material type: book BookEdition: 4th ed.Publisher: Boca Raton, Fla. : CRC Press/Taylor &​ Francis Group, c2017. Description: xxvii, 781 p. : ill., charts.Availability: Items available for loan: PYULIB-CL [Call number: 658.787 S587I 2017] (1).