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1. Total quality management : three steps to continuous improvement / Arthur R. Tenner, Irving J. Detoro

by Tenner, Arthur R | Detoro, Irving J.

Call number: 658.562 T297T Material type: book BookPublisher: Reading, Mass. : Addison-Wesley, 1992 Description: xvii, 266 p.Availability: Items available for loan: PYULIB-CL [Call number: 658.562 T297T] (1).

2. Quality in action : 93 lessons in leadership, participation, and measurement / Patrick L. Townsend, Joan E. Gebhardt

by Townsend, Patrick L | Gebhardt, Joan E.

Call number: 658.562 T749Q Material type: book BookPublisher: New York : John Wiley, 1992 Description: xxi, 262 p.Availability: Items available for loan: PYULIB-CL [Call number: 658.562 T749Q] (1).

3. Total quality and human resources : an executive guide / Barrie Dale and Cary Cooper.

by Dale, Barrie | Cooper, Cary.

Call number: 658.562 D139T Material type: book BookPublisher: Oxford : Blackwell, 1992. Description: xiv, 288 p.Availability: Items available for loan: PYULIB-CL [Call number: 658.562 D139T] (1).

4. Business process reengineering : breakpoint strategies for market dominance / Henry J. Johansson ... [et al.]

by Johansson, Henry J.

Call number: 658.562 B979 Material type: book BookPublisher: Chichester : John Wiley & Sons, c1993 Description: xiv, 241 p.Availability: Items available for loan: PYULIB-CL [Call number: 658.562 B979] (2).

5. Strategic management : total quality and global competition / Michael J. Stahl and David W. Grigsby

by Stahl, Michael J | Grigsby, David W.

Call number: 658.562 S781S Material type: book BookPublisher: Oxford : Blackwell, 1997 Description: xvi, 300 p.Availability: Items available for loan: PYULIB-CL [Call number: 658.562 S781S] (1).

6. Managing with total quality management : theory and practice / Adrian Wilkinson ... [et al.]

by Wilkinson, Adrian.

Call number: 658.4013 M266 Material type: book BookPublisher: London : Macmillan Business, 1998 Description: vii, 216 p.Availability: Items available for loan: PYULIB-CL [Call number: 658.4013 M266] (1).

7. TQM : a step-by-step guide to implementation / Charles N. Weaver

by Weaver, Charles N.

Call number: 658.5 W363T Material type: book BookPublisher: Milwaukee, Wis. : Quality Press, c1991 Description: xii, 235 p.Availability: Items available for loan: PYULIB-CL [Call number: 658.5 W363T] (1).

8. มาตรฐาน HA และเกณฑ์พิจารณา : บูรณาการภาพรวมระดับโรงพยาบาล / สถาบันพัฒนาและรับรองคุณภาพโรงพยาบาล

by สถาบันพัฒนาและรับรองคุณภาพโรงพยาบาล.

Call number: WX153 ม435 2543 Material type: book BookEdition: พิมพ์ครั้งที่ 2Publisher: นนทบุรี : สถาบัน, 2543 Description: 109 หน้า.Availability: Items available for loan: PYULIB-DW [Call number: WX153 ม435 2543] (2).

9. เส้นทางสู่ - - การพัฒนาคุณภาพบริการเพื่อประชาชน

by ภาคีพัฒนาและรับรองคุณภาพโรงพยาบาล.

Call number: WX153 ส897 2541 Material type: book BookPublisher: [กรุงเทพฯ] : ภาคีพัฒนาและรับรองคุณภาพโรงพยาบาล, 2541 Description: 243 หน้า.Availability: Items available for loan: PYULIB-DW [Call number: WX153 ส897 2541] (1).

10. Total quality management / Dale H. Besterfield ... [et al.]

by Besterfield, Dale H.

Call number: 658.562 T717 1999 Material type: book BookEdition: 2nd ed., international ed.Publisher: Upper Saddle River, N.J. : Prentice Hall, c1999 Description: x, 533 p.Availability: Items available for loan: PYULIB-CL [Call number: 658.562 T717 1999] (1).

11. Managing quality : a practical guide to customer satisfaction / D. B. N. Murthy

by Murthy, Dodaballapur Bhoga Narasimha.

Call number: 658.4013 M984M Material type: book BookPublisher: New Delhi : Response Books, 1999 Description: 226 p.Availability: Items available for loan: PYULIB-CL [Call number: 658.4013 M984M] (1).

12. Quality management systems : a practical guide / Howard S. Gitlow

by Gitlow, Howard S.

Call number: 658.4013 G536Q Material type: book BookPublisher: Boca Raton, Fla. : St. Lucie Press, c2001 Description: 282 p.Availability: Items available for loan: PYULIB-CL [Call number: 658.4013 G536Q] (1).

13. Demystifying six sigma : a company-wide approach to continuous improvement / Alan Larson

by Larson, Alan.

Call number: 658.4013 L334D Material type: book BookPublisher: New York : AMACOM, c2003 Description: xiii, 191 p.Availability: Items available for loan: PYULIB-CL [Call number: 658.4013 L334D] (1).

14. Total performance scorecard : redefining management to achieve performance with integrity / Hubert K. Rampersad

by Rampersad, Hubert K.

Call number: 658.4013 R177T Material type: book BookPublisher: Amsterdam : Butterworth-Heinemann, c2003 Description: xx, 32 p. : charts.Availability: Items available for loan: PYULIB-CL [Call number: 658.4013 R177T] (1).

15. Gower handbook of quality management / edited by Matt Seaver

by Seaver, Matt.

Call number: 658.562 G723 2003 (R.) Material type: book BookEdition: 3rd ed.Publisher: Aldershot, Hants : Gower, c2003 Description: xxiv, 506 p.Availability: Items available for reference: [Call number: 658.562 G723 2003] (1).

16. Gower handbook of quality management / edited by Dennis Lock

by Lock, Dennis.

Call number: 658.562 G723 Material type: book BookPublisher: Aldershot, England : Gower, c1990 (reprinted 1991) Description: xxvi, 643 p.Availability: Items available for loan: PYULIB-CL [Call number: 658.562 G723] (1).

17. Quality & performance excellence : management, organization, and strategy / James R. Evans.

by Evans, James Robert.

Call number: 658.401 E92Q 2008 Material type: book BookEdition: 5th ed.Publisher: Mason, Ohio : Thomson/South-Western, c2008 Description: x, 502 p. : charts.Availability: Items available for loan: PYULIB-CL [Call number: 658.401 E92Q 2008] (1).

18. Toyota kata : managing people for improvement, adaptiveness, and superior results / Mike Rother

by Rother, Mike.

Call number: 658.301 R846T Material type: book BookPublisher: New York : McGraw-Hill, c2010 Description: xx, 306 p. : charts.Availability: Items available for loan: PYULIB-CL [Call number: 658.301 R846T] (1).

19. Breakthrough thinking in total quality management / Glen D. Hoffherr, John W. Moran, Gerald Nadler

by Hoffherr, Glen D | Moran, John W | Nadler, Gerald.

Call number: 658.5 H698B Material type: book BookPublisher: Englewood Cliffs, N.J. : Prentice-Hall, c1994 Description: xiv, 434 p.Availability: Items available for loan: PYULIB-CL [Call number: 658.5 H698B] (1).

20. Personal and organizational transformations : the true challange of continual quality improvement / Dalmar Fisher and William R. Torbert.

by Fisher, Dalmar | Torbert, William R.

Call number: 658.562 F533P Material type: book BookPublisher: London : McGraw-Hill, c1995. Description: xxi, 271 p.Availability: Items available for loan: PYULIB-CL [Call number: 658.562 F533P] (1).