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082 0 4 _a338.460994
_bV217P
093 _adept55
100 1 _aVan der Wagen, Lynn
_9983
245 1 0 _aProfessional hospitality :
_bcore competencies
_c/ Lynn van der Wagen
260 _aMelbourne, Australia :
_bHospitality Press,
_c1999
300 _aix, 324 p. :
_bcharts.
303 _a1
650 0 _aCompetency based education
_zAustralia.
_985381
650 0 _aHospitality industry
_xCustomer services
_zAustralia.
_985382
850 _aPYU
942 _c1
950 _a21839
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